Orders will normally be shipped withing 24-48 hours if you order an in-stock item. Shipping charges are $8 per single item or $5 each for multiple items except high-value items which ship for $10 for a single item or $7 with others.
Out-of-stock or custom orders take longer; an estimate will be provided on inquiry or when you order. Naturally, the time depends on the complexity of the item and the season.
You pay return shipping except in the case of error (mine) or defect.
RETURNS, ADJUSTMENTS, EXCHANGES:
You may return any item in original condition for a full refund except shipping cost for any or no reason, with prior authorization, for the first 20 days. In other words, I need to know it is on the way before you send it.
Return items in original condition for store credit for an additional 40 days.
Rings or bracelets costing $200 or more will be re-sized (if possible) once during the first year at no charge.
In the case of high-value items, I may send sizers for trying on in advance before creating your jewel.
If a returned item shows wear or damage, your refund will be adjusted in accordance with the cost of repair.
I am delighted to design and create jewels just for you. Please contact me to discuss your needs and budget.